FAQ’S

GENERAL

  • We are in Macclesfield, just 45-minutes from Adelaide in the stunning Adelaide Hills.

  • We recommend visiting us in the cellar door and restaurant for a relaxing lunch and wine tasting. Our accommodation is the perfect place for a short getaway, and our Day Spa is located right next to our suites for ease!

  • Yes! Vouchers are available online or at the cellar door and can be used across accommodation, dining, wine, and day spa treatments.

  • Yes! We welcome families and have kid-friendly menu options and entertainment during special events.

  • Service animals are always welcome. For other pets, please check with us before visiting.

  • Yes, our cellar door, restaurant, day spa, function spaces, and specific accommodations are accessible. Please let us know if you require additional assistance.

  • Yes, we have free onsite parking available for all guests. We recommend entering through the large iron gates. For cellar door and wedding guests, the first car park to your right is recommended. For accommodation guests, drive past our functions space and wine shed, and find optimal parking in front of your room or close by. For day spa, there are 3 parking spots directly in front!

ACCOMMODATION

  • Our accommodations currently sleep up to 42 people. This includes 12 luxury sleeps that each sleep 2, a homestead that sleeps 10, and a lodge that sleeps 8.

  • Yes, a continental breakfast is included with your stay, which can be found in your accommodations. This includes bacon, eggs, fresh bread, house-made granola, and condiments. These can either be cooked in your kitchen/kitchenette, or BBQ.

  • Internally, our suites are almost identical. Externally, our Longview Suites look out to our garden and BBQ area, while our Vineyard Suites lookout directly to our Pinot Noir vines.

  • We can prepare platters ahead of time if you are enjoying a long lunch at Longview, and would like to have a snack that evening. Alternatively, guests can purchase a pasta pack for $35, made in house by our chefs. Simply boil the pasta and warm up the sauce in the comfort of your accommodation! If you would like to head out, we have a list of local restaurants here we recommend.

  • Yes – our accommodations are suitable and safe for children. We recommend no children in our Spa Suite due to water safety. The Homestead and Lodge are best suited to families.

  • Not only are there incredible views, beautiful wildlife, gorgeous dams, and stunning walking trails, all guests will receive 20% off take-home wine, and get $25 off their day spa treatments!

  • Check-in is from 3pm, and check-out is at 10am. If you require early check-in or late check-out, please call our team on 08 8388 9694. Late check-in protocol will take place for anyone checking in after 5pm.

CELLAR DOOR

  • Cellar Door (Wine Tastings): 11am - 4pm, 7 days
    Restaurant (Dining): 11am - 4pm, Wednesday - Sunday

  • Bookings are recommended to ensure the best experience, especially on weekends. Walk-ins are welcome.

  • Our Ironstone tasting is $15 per person, while our Marble tasting is $30 per person. Members receive a complimentary wine tasting. All wine tastings are redeemable when you purchase 3 bottles or more.

  • Our cellar door and restaurant can cater for gluten free, dairy free, vegan, vegetarian, pescatarian, and nut allergies.

  • Yes – we welcome groups! Please contact us in advance to book group tastings or tours. If you are after a private room or function space, we recommend reaching out to our events team.

  • We host a Vista Pizza Sunday on the last Sunday of every month. Head to our upcoming events to find out the next date!

  • We have a gorgeous, light-filled cellar door with a fireplace, a stunning veranda with vista views, and our quaint peppercorn outdoor space, perfect for a sunny day!

DAY SPA

  • We offer massages, facials, body treatments, sauna, spa packages, and special group events.

  • Yes, spa bookings are essential to secure your preferred time.

  • Absolutely – our spa is open to all guests.

  • Just yourself! Robes, towels, and amenities are provided. If you are entering the sauna, we recommend bringing your own water bottle.

  • Yes – we welcome groups! Please contact us in advance to book group spa treatments, as these are part of our ‘experiences’ which involve additional communication.

  • Longview Vineyard is proud to stock Waterlily Skincare and Luk Beautifood. Both brands offer clean, natural, Australian-made products that are free of toxins and designed to enhance and transform.

  • Please arrive at the spa 15 minutes before your appointment. This will allow time for your consultation and spa refreshment. Please note your late arrival may compromise the full length of your treatment as we endeavour to remain on schedule as a courtesy to each and every guest.

EVENTS

  • Yes, we host weddings, corporate events, and celebrations of all kinds in our Heritage Barn and across the property.

  • We can accommodate intimate gatherings through to larger weddings – up to 200 guests.

  • Yes, we have tailored packages for weddings, private events, and corporate functions.

  • Absolutely! You can work with our events team to organise the perfect proposal, with so many stunning areas to choose from when popping the question.

  • We currently do not allow marquee or tents due to the undulating hills throughout our vineyard.

  • We recommend booking your wedding around 18 months in advance, with 2 years giving you the best chance of securing your preferred date.

    For corporate events and private functions, we can usually work within a shorter timeframe.

  • Yes - we have worked with some incredible suppliers and will always share recommendations with you. We also host two Open Days a year, where you can meet suppliers who work with us often.

VISTA CLUB

  • There are NO joining fees! Simply select your club and choose your preferred frequency. It’s that easy.

  • You can begin booking accommodation and day spa treatments with 20% off once you have purchased your first wine shipment.

  • While there are VIP events that take place where you are welcome to bring a guest, discounts are for the Vista Club member exclusively. This includes wine, day spa and accommodation.

  • Absolutely! Simply call or email our Cellar Door team and they can assist with this change.

  • Yes, we completely understand if not all shipments can be fulfilled due to a planned trip or other obligations. You can simply login to your account when you receive a reminder email about your upcoming shipment and request to skip.

  • Once your shipment has been skipped more than twice in a row, we will take steps to reach out and see if you would like any changes made to your club membership. If we are unable to speak with you after attempting to reach out, we will notify you via email and void your membership.

  • Simply login to your account and head to your profile. You can update your name, phone number, home address and card details online. If you require any assistance, please call our team on 08 8388 9694 or email cellardoor@longviewsa.com.au