Terms Of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Longview Vineyard’s relationship with you in the context of this website.

The term “Longview Vineyard” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Sales Policy:

Prices and availability are subject to change without notice, and all prices are quoted in Australian dollars and include GST.

Payment must be received before the wine will be dispatched.

You must be 18 years of age or older, to order or receive alcoholic beverages from Longview Vineyard.

Orders are by credit card only. We accept Visa, MasterCard, and American Express.

 

Delivery Policy:

Wines are available for delivery in Australia only.

Freight will be charged in addition to the quoted purchase price, with charges indicated during the checkout process.

All wines will be delivered to your home or office via Australia Post or courier during normal business hours.

Please allow 5 – 10 days for delivery.

Purchases are at the customer’s risk once dispatched by us and we accept no liability for the delivery of items by the courier service.

Vista Wine Club members receive FREE SHIPPING on all orders.

 

Refund Policy:

If you have any concerns with your order, please contact us via any of the means provided on our contact page.

 

Accommodation Cancellation Policy

Cancellations made outside of 7 days will incur a 30% administration fee and all cancellations within 7 days prior to check in will forfeit the paid amount.

 

Wine Club T&C’s:

Conditions of The Vista Wine Club VIP Membership are:-

  • Any sign up gifts or bonus’s including but not limited to Longview branded pasta machine are only considered complimentary once the membership has been held for 6 consecutive months.
  • If you receive a sign up gift or bonus and cancel a membership prior to 6 months we will charge the credit card on file to the value of the bonus or gift.
  • There is no charge to join, but as a member you are expected to order a minimum 1 dozen wines per year.
  • By joining, you confirm that you are aged 18 years or over and acknowledge that your scheduled wine subscription will be charged to your nominated credit card.
  • As a member, it is your responsibility to ensure you inform us of any changes to contact details including delivery address and credit card information.
  • If at any time you wish to change or cancel your membership you may do so without penalty by updating your preferences online or contacting our office.
  • By joining the VISTA wine club, you agree to receive periodic communication from Longview until you choose to opt out.
  • The VISTA wine club membership is available to Australian residents only.
  • Accommodation discount applies after your first wine club dispatch.
  • Offers and discounts are available to the wine club member only and may not be transferred.

Longview Wedding VIP Wine Club

Terms & Conditions of The Longview Wedding VIP Wine Club are:-

Terms and Conditions
1. Holding your wedding at Longview automatically qualifies you for membership in the VIP Wine Club. Your
membership will be activated immediately following your wedding event held at Longview.
2. Once you become a member, your membership will be valid for a period of 5 years starting from the date of
your wedding.
3. All discounts offered through the VIP Wine Club are applicable only after your wedding celebration. They
cannot be used for any purchases or services made prior to or on the day of the wedding.
4. Discounts must be first redeemed within 12 months from the date of your wedding. Failure to utilise the
discounts within this timeframe will result in automatic cancellation of your membership.
5. As a member of the VIP Wine Club, you are entitled to a 25% discount off all wine available at either the
Cellar Door (take away only) or online, 20% discount off Day Spa services and products, and a 20% discount
off accommodation (code not able to used when booking online). These discounts are exclusively applicable
to services and products offered by Longview and cannot be combined with any other promotional offers or
discounts.
6. Membership in the Longview Wedding VIP Wine Club is non-transferable and can only be used by the
couple who held their wedding at Longview.
7. Longview reserves the right to modify or discontinue the discounts and benefits offered by the VIP Wine
Club at any time without prior notice.
8. Longview may cancel or terminate a membership if any fraudulent activity or misuse of the membership
benefits is detected.

 

Events Cancellation Policy:

Please refer to your signed Terms & Conditions provided at the time of booking.

Special Offer Policy:

Day Spa first birthday offer:
  • Cannot be used in conjunction with any other offer (includes vista wine club discount)
  • Offer ends 30th September 2023
  • Not applicable for pre existing bookings

 

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